Phone lines are overwhelmed. Staff are constantly interrupted. Patients wait on hold. Pharmacists are pulled away from checking, counseling, and solving clinical problems.
Most of these conversations matter. Not all of them need to interrupt the team in real time.
Pestle picks up the routine calls (refills, pickups, owed medications, deliveries, insurance, counseling triage) and turns each one into structured work. Pharmacists stay in the loop on what matters.
Patients should not need another portal. Your team should not need another tool. The interface is the phone call. Pestle plugs into the line you already have.
Agents handle the routine; pharmacists handle the meaningful. One pharmacist can give attentive care to many more patients, without being interrupted by every routine request.
As scope of practice expands, pharmacists are expected to be more present with patients, not less. Pestle is built by pharmacists who know what can be automated, what should be routed, and what needs judgment.
Answers and resolves routine patient calls in your existing phone line.
Calls, messages and follow-ups in one place. Nothing gets lost.
So pharmacists can supervise at scale, not click through tickets.
Connects to the phone and dispensing systems pharmacies already run.
We're working with a small group of community pharmacies. Tell us about yours.
Agents for pharmacies that handle the routine, so every patient conversation feels personal.